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10 Ways to Optimize Your Small/Medium-Sized Call Center

Webinar Overview

Lunch & Learn: Thursday, October 21, 2021 at 1pm Eastern.

In this 30 minute session, we will provide effective strategies that will allow your SME to stand out among your competition and grow.

According to according to Kissmetrics, 71% of consumers have ended their relationship with a business due to poor customer service. Let us help you close this gap by using tools that are already at your disposal.

Join us to learn 10 Ways to Optimize Your Small/Medium-Sized Call Center, including what reporting you should be looking at, how to optimize your call queues and call routing, and why it’s important to give you agents wrap-up time.

Presented by:

Bailey Terrell
Channel Sales & Marketing Director

Register Now

 

Lunch is on us. Be one of the lucky attendees selected for a free lunch, compliments of Grubhub. All you need to do is register and attend and you will be entered.

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